Refund Policy
Last updated: January 2026
Eligibility
You are eligible for a full refund if the service does not work and cannot be fixed within 24 hours of activation.
How to Request
Contact support@mssprime.com or WhatsApp +92 314 3059663 within 24 hours of activation with details of the issue.
Non-Refundable Cases
Refunds are not issued for change of mind, ISP problems on your side, incompatible devices, or after 24 hours of successful activation.
Processing Time
Approved refunds are processed within 5–7 business days via your original payment method.